Classic Mobile App Set to Retire

Wednesday, July 18 at 09:00 AM
Category: Arvest News

Now is the time to Arvest Go.

Arvest Classic—our first mobile banking app—will no longer work beginning fall 2018. We removed the app from the app stores on July 12, 2018 in anticipation of this upcoming change.

Why is This Happening?

The vendor that supports our Classic mobile app has made the decision to stop its support and maintenance of this product for our customers.

Although the app is no longer supported by the vendor, it should continue working until the disconnect date in fall 2018 unless it is deleted from the device. We apologize for any inconvenience this change may have caused.

New Mobile Banking App Available

Logging in and using our new mobile banking app, Arvest Go, is easy. Arvest Go has all the best features of Classic plus several enhancements, such as fingerprint login and an optimized mobile check deposit experience.

To get started, simply download the free Arvest Go app on your iPhone®* or Android™* device and sign in using your current Classic online banking login ID and password. After successfully logging in to Arvest Go, be sure to delete the Arvest Classic app from your device.

Ensure you are running the most current OS for an optimal experience with Arvest Go. The Arvest Go app requires at least Apple iOS 9 or Android 5 Lollipop to run.

We make frequent updates to Arvest Go based on the newest technology trends and feedback from our customers. We are excited to bring you the best we have to offer in mobile banking.

Browser-only Banking

The Classic mobile web banking service will also retire this fall, but mobile web banking will not go away. The look and feel of your experience will change.

Mobile Web BlueIQ™ accessed through your device’s browser will feature standard online banking and bill payment functions as well as easy-to-use personal money management tools.

To enjoy an optimal banking experience on your iPad®, please use Online Banking with BlueIQ™, accessed easily through your tablet’s browser. Our replacement mobile app, Arvest Go, is not currently configured for iPad viewing and usage.

New to Mobile Banking or Have Questions?

If you are new to mobile and online banking with Arvest, visit with an associate at your local branch or call us at (866) 952-9523 to get a login ID and temporary password.

If you have additional questions regarding these upcoming changes, call us at (866) 952-9523. Arvest’s goal is to continually improve your banking experience with updated products and services.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Arvest Go, Mobile Banking
 

Important Information about Your Bentonville ZIP Code

Monday, July 09 at 10:00 AM
Category: Arvest News


The United State Postal Service has added a new ZIP code – 72713 – in Bentonville. If you are an Arvest customer who has been assigned this new ZIP code, please visit a nearby Arvest branch or call us at (866) 952-9523 to update your address with the new ZIP code.

As a reminder, Arvest will not contact you via telephone regarding this update. To report suspicious email messages, phone calls or text messages, please forward the message, or send a description of the call, to: reportfraud@arvest.com.

Arvest debit card purchases

Some Arvest debit card purchases require customers to enter their ZIP code. Here is what Arvest debit card customers need to know if they have been assigned the new 72713 Zip code:

  • Until affected customers contact Arvest to update their ZIP code to 72713, they should continue to use the 72712 ZIP code when making purchases. If customers enter the new 72713 ZIP code before contacting Arvest to update their information, purchases could be declined.
  • Once customers contact Arvest to update their ZIP code to 72713, it takes about 30 minutes for the update to be made in our systems.

Arvest credit card customers

Some Arvest credit card purchases also require customers to enter their ZIP code. Here is what Arvest credit card customers need to know if they have been assigned the new 72713 Zip code:

  • Affected customers can proactively update their ZIP code to 72713 by calling customer service at (800) 356-8085 or online at arvest.cardmanager.com.
  • Until affected customers update their ZIP code to 72713, they should continue to use the 72712 ZIP code when making purchases. If customers enter the new 72713 ZIP code before updating their information, purchases could be declined.
  • Once customers update their ZIP code to 72713, it takes about 30 minutes for the update to be made in our systems.
  • Additionally, addresses for Arvest credit card accounts are updated on a quarterly basis via an agreement with the United States Postal Service. If a ZIP code discrepancy is discovered during a quarterly review, we will update the address and notify customers via letter.

 

 

Arvest Bank Announces Duke Hiring

Friday, July 06 at 09:00 AM
Category: Arvest News


Arvest Bank is pleased to announce Tracy Duke has been hired as a commercial banker in Springdale, Arkansas.

With more than 20 years of banking experience, Duke will manage large credit loans and working capital lines of credit, as well as develop commercial relationships, among other responsibilities. He will be based out of the Arvest branch located at 415 W. Emma Ave.

Duke earned a bachelor’s degree at Henderson State University and a master’s in business administration at the University of Arkansas – Little Rock. He also graduated from the Southwestern Graduate School of Banking at Southern Methodist University.

Among other civic endeavors, Duke has served as chairman of the Pulaski County Public Facilities Board and vice chairman of the Henderson State Foundation Board. He and his wife, Jane, have three children.

Tags: Springdale
 

Branches Closed In Observance of Independence Day, Wednesday, July 4

Friday, June 29 at 02:00 PM
Category: Arvest News

In observance of Independence Day, all Arvest branches and Customer Service centers will be closed on Wednesday, July 4.

We look forward to serving you during normal business hours on Tuesday, July 3, and resuming on Thursday, July 5. 

For your convenience, you can bank 24/7 using: 

We wish you a safe and happy Independence Day!  

Tags: Holiday Hours, Hours
 

Arvest Bank Names Mike Willard President / CEO of North Central Arkansas Region

Friday, June 29 at 10:30 AM
Category: Arvest News


Arvest Bank has promoted Mike Willard to president and CEO of the bank’s North Central Arkansas and West Plains, Missouri region, effective July 1.

Willard currently is the president and CEO of Arvest Bank’s Prairie Grove market in Northwest Arkansas. During his 15-year career with Arvest Bank, Willard also served as consumer loan officer, commercial loan officer and community bank president in Mountain Home, Ark. from 2010-2013.

He currently is a member of the Arkansas Economics Advisory Board and has served on the board of directors for the Baxter Regional Medical Center Foundation, Mountain Home Chamber of Commerce, Mountain Home Education Foundation, Mountain Home Rotary Club and Performing Arts Council for Arkansas State University Mountain Home, in addition to leadership roles with other organizations.

“Mike’s previous work and compassion for the North Central Arkansas community make his return to this area a perfect fit,” said Don Walker, regional executive for Arvest Bank. “He was very invested in the surrounding communities and in serving our customers and local businesses, so I’m sure he’s looking forward to this opportunity.”

Willard earned a bachelor’s degree in business management from Southern Nazarene University in Bethany, Okla. He is a graduate of the Louisiana State University School of Banking.

Willard succeeds Tom Dame who recently accepted an executive leadership position in Arvest’s Springfield, Mo. market.

“Tom has been an exceptional leader in this market for many years and our customers and associates have benefitted from his experience and leadership,” said Walker. “We are fortunate to be able to utilize Tom’s experience in our Springfield market and name a successor who also had expertise in North Central Arkansas. We thank Tom for his great work here and wish him continued success in our sister territory.”

Dame’s history with Arvest began in 2000 when he joined the bank at Yellville. He has served as president and CEO of the North Central Arkansas market since 2014.

About Arvest

Arvest Bank, named by Forbes magazine as one of “America’s Best Large Employers” for 2018, operates more than 250 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a group of 15 locally managed banks, each with its own board and management team. These banks serve customers in more than 120 communities, with extended weekday banking hours at many locations. Arvest also provides a wide range of banking services including loans, deposits, treasury management, credit cards, mortgage loans and mortgage servicing. Arvest is an Equal Housing Lender and Member FDIC.

Tags: Arvest, yellville

Choose one or more categories to subscribe to:

Cancel