Arvest to Arvest Transfers Now Here

Wednesday, October 04 at 06:55 PM
Category: Arvest News

Now you can make a transfer from one eligible Arvest consumer account to another customer’s eligible Arvest account in a few simple steps! 

From the Online Banking with BlueIQ™ Dashboard:

 

  • Select ‘Transfer Now’
  • Select ‘Another Arvest checking account (Arvest to Arvest)’
  • Enter the recipient last name (if sending funds to a business, enter the last name of a signer on the account), the recipient checking account and the dollar amount
  • Choose the ‘From’ account
  • Select ‘Preview’
  • Select ‘Confirm’ 

It’s that easy! 

Keep these guidelines in mind to determine if your transfer will be successful:

 

  • The ‘To’ account must be an Arvest consumer checking or Money Market account or a business checking or Money Market account.
  • The ‘From’ account must be an Arvest consumer checking or Money Market account.
  • The ‘To’ and ‘From’ accounts must be open at least 30 calendar days and must not currently be overdrawn past their overdraft limit.
  • Last name and account number of ‘To’ account must exactly match our records.
  • Funds must be available in the funding account. The amount available includes your overdraft limit. If the amount of the transfer exceeds your account balance, the remainder of the transfer will cause your account to overdraft, and you will be charged an overdraft fee. 

Here are a few more helpful details:

 

  • Availability: Transfers are immediate and recipients have immediate access to the transferred funds when made by Arvest’s 8 p.m. cut-off time. Transfers made after 8 p.m. will be available the next business day.
  • Fees: There is no fee to make an Arvest to Arvest Transfer. However, fees can result under certain circumstances. You will be charged a fee when:
    • The amount of the transfer exceeds your checking or Money Market account available balance.
    • You exceed the monthly transaction limit (6) when you make a transfer from your Money Market account.
  •  Business Day Limits: Customers may transfer up to $2,500 per online banking ID per business day from an eligible Arvest consumer checking or Money Market account to an eligible Arvest consumer checking or Money Market account or business checking or Money Market account. The limit for Private Banking customers is $5,000 per online banking ID per business day. 

 

If you have additional questions about Arvest to Arvest transfers, feel free to Ask Arvest or give us a call at (866) 952-9523. 

Tags: Online Services
 

ATMs temporarily unavailable during system update 2 a.m., Sept. 17

Friday, September 15 at 02:00 PM
Category: Arvest News

On Sunday, September 17, at approximately 2 a.m., the following services will be temporarily affected during a system update. The update will last approximately 2–2.5 hours.  

  • All Arvest ATMs will be unavailable.
  • Spending and Gift cards will not work.
  • Arvest Mobile Banking, online banking, and the the 24-hour Account Info Line will not be impacted by the update. 

We sincerely apologize for this inconvenience. Our hope is that the timing of this update, during low-volume hours, will have minimal impact on Arvest customers.

Tags: ATM, Debit Cards
 

Equifax Breach: What you need to know

Friday, September 08 at 01:00 PM
Category: Arvest News
On September 7, 2017, Equifax, a U.S.-based consumer credit reporting agency, announced a cybersecurity incident they say affected approximately 143 million U.S. consumers. This event did not involve Arvest banking systems, and Arvest does not currently have access to the list of our customers potentially impacted. At Arvest Bank, our teams continually monitor customer accounts for fraudulent activity. If unusual activity is observed and action is required, we will contact our customers.
 
Equifax is offering a website—www.equifaxsecurity2017.com*—where you can check whether you are one of the people whose data may have been compromised. In addition to this site, Equifax says they will send direct mail notices to consumers whose credit card numbers or documents with personal identifying information were impacted. Additionally, Equifax has established a dedicated call center to assist consumers. The call center is open seven days a week, from 6 a.m.-midnight Central. The call center number is (866) 447-7559. In the event any Arvest cards are determined to have been exposed by Equifax, we will contact those customers with next steps.
 
The Federal Trade Commission (FTC) has a blog on its website – www.consumer.ftc.gov/blog* -- in which it explains what consumers should do to help protect their information from being misused.
 
The FTC blog also shares the following steps consumers can take to help protect themselves after a data breach: 
  • Check your credit reports from Equifax, Experian, and TransUnion – for free – by visiting annualcreditreport.com*. Accounts or activity that you don’t recognize could indicate identity theft. Visit IdentityTheft.gov* to find out what to do.
  • Consider placing a credit freeze on your files. A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze won’t prevent a thief from making charges to your existing accounts.
  • Monitor your existing credit card and bank accounts closely for charges you don’t recognize.
  •  If you decide against a credit freeze, consider placing a fraud alert on your files. A fraud alert warns creditors that you may be an identity theft victim and that they should verify that anyone seeking credit in your name really is you.
  • File your taxes early – as soon as you have the tax information you need – before a scammer can. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. Respond right away to letters from the IRS. 
Visit IdentityTheft.gov/databreach* to learn more about protecting yourself after a data breach. 
 
Arvest takes your privacy and security seriously. To report Identity theft or financial fraud, please contact Customer Service immediately at (866) 952-9523. To report suspicious email messages, phone calls or text messages, please forward the message, or send a description of the call, to reportfraud@arvest.com. To report a lost or stolen card, please contact Customer Service or use our Contact Us page: https://www.arvest.com/contact/banking. To learn more, please visit https://www.arvest.com/about/privacy-and-security
 
As a reminder, Arvest offers IDProtect® as a value added feature of the following checking accounts; myBlue, Arvest Club and Preferred Club. 
 
If you are currently a customer in one of these accounts, you have the option to register for Credit File Monitoring and Total Identity Monitoring. Credit File Monitoring provides daily monitoring of your credit file and provides automated alerts of key changes to your Experian, Equifax and TransUnion credit reports. Total Identity Monitoring provides monitoring for over 1,000 databases including credit, Social Security, public records, real property records, telephone and many others. Registration and activation is required to obtain Credit File Monitoring and Total Identity Monitoring. You can register and activate Credit File Monitoring and Total Identity Monitoring by going to www.IDProtectMe247.com*.
 
Click here to learn more about the features and benefits of IDProtect®.
 
 
Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

 

Tags: Consumer Protection
 

Closed Labor Day - Sept. 4

Friday, September 01 at 01:00 PM
Category: Arvest News

All Arvest Bank branches will be closed Monday, Sept. 4 in observance of Labor Day. We’ll be open normal Saturday hours on Saturday, Sept. 2. All branches will resume normal business hours on Tuesday, Sept. 5.  

For your convenience you can bank 24 hours a day, 7 days a week using:
 
Have a safe and enjoyable Labor Day! We look forward to serving you again on Sept. 5.
Tags: Hours
 

Online Banking with BlueIQ™ Terms & Conditions as of 8/24/17

Thursday, August 24 at 01:00 PM
Category: Arvest News

Effective August 24, 2017, the Terms and Conditions for Online Banking with BlueIQ™ have changed. Arvest customers logging into their accounts from arvest.com will be presented with a screen requiring them to accept these new Terms and Conditions before proceeding. New Terms & Conditions are needed for new enhancements coming soon to our digital services. When we add new functionality, it sometimes requires an update to the existing terms. Some upcoming enhancements include:

  • The ability for Arvest customers to transfer funds to other Arvest customers using online banking;
  • A new Arvest mobile banking app being released in the coming months.
The general Terms and Conditions for using Online Banking with BlueIQ™ have also been updated related to disclaimer of warranties, liability limitations and obligations, and indemnification against certain losses when using BillPay.
 
For any questions regarding these changes, please contact our customer service team at (866) 952-9523 or visit any Arvest Bank branch.
 

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