Android Pay and Samsung Pay Compatibility Delayed

Tuesday, November 22 at 08:00 AM
Category: Arvest News

Android Pay and Samsung Pay availability to Arvest debit and credit cardholders has been delayed. Arvest is not able to move forward with the launch of Android Pay and Samsung Pay until our card processing partner completes its work. At this time we do not have a release date. We understand this is disappointing for you, our valued customers, and for us. We apologize for previously communicating Android Pay and Samsung Pay would be ready in late 2016.

Once Android Pay and Samsung Pay are available we’ll announce it on Facebook and Twitter

We’re sorry for this delay and are anxious to bring this capability to our customers.
 
Tags: Mobile Banking, Technology
chad hale on 1/7/2017 at 2:27 AM
when do you think this will be available? if you have any idea
Arvest Blog Admin on 1/9/2017 at 3:03 PM
Chad - We understand you are anxious to start using Android Pay/Samsung Pay. We’re anxious to offer you this feature! At this time we do not have a date when Android Pay/Samsung Pay will be available, but we’ll be sure to announce on social media once this exciting feature is released.
Paul Condron on 1/16/2017 at 3:33 AM
May I ask what is the holdup with Arvest on Samsung Pay? I looked on Samsung Pays website and saw which banks are supported. I was very surprised to see how many banks are on there, even some very small banks. Take for example "Lake City Bank" is supported and they have only 15-20 branches! So Arvest, really, whats the Deal?
Arvest Blog Admin on 1/16/2017 at 3:56 PM

Paul - We apologize for the delay and are looking forward to bringing you Samsung Pay as quickly as possible. The release time frame has changed because we're waiting on our card processing partner to complete their work. We're enthusiastic about the convenience of this upcoming service and will be sure to post on social media once it's available, so you can begin using it as soon as possible!

Josh Cook on 1/18/2017 at 6:35 PM
Is there any time frame on when this will happen? I would really like to use Android pay...
Arvest Blog Admin on 1/18/2017 at 7:08 PM
Josh - We apologize for the delay and are looking forward to bringing you Android Pay as quickly as possible. Rest assured we’re working earnestly with our card processing partner to bring you this exciting feature. We'll announce on social media once this exciting feature is released.
Connie Stanley on 1/19/2017 at 3:48 PM
I just want to make it know that there are more of us waiting for these payment options. Until these features are activated, we are under-utilizing our expensive technological potentially time-saving gadgets. Your leaning on those partners to hurry their compliance on your customers' behalf would be greatly appreciated.
Arvest Blog Admin on 1/19/2017 at 5:03 PM
Connie - We understand you are anxious to start using Android Pay. We’re anxious too! Rest assured we’re working earnestly with our card processing partner to bring you this exciting feature. We appreciate your business and your patience.
Queso on 1/20/2017 at 6:09 AM
SLACKERS!
Austin on 1/21/2017 at 12:48 AM
Disappointing, I may be switching back to Mabrey Bank.
Arvest Blog Admin on 1/24/2017 at 4:03 PM

Austin - We hate to hear you're considering switching banks. Please give us another chance and email interact@arvest.com your phone number and the branch you frequent, so we can have local management connect with you. We appreciate your business and want to keep you as a valued Arvest customer.

Arvest Blog Admin on 1/24/2017 at 4:10 PM
Queso - We’re sorry we have let you down and understand you are anxious to start using Android Pay. We’re anxious too! Rest assured we’re working earnestly with our card processing partner to bring you this exciting feature. We appreciate your business and your patience.
Johnathan Martinez on 1/26/2017 at 10:03 PM
Is there any Eta on Samsung pay? Have been waiting for about half a year and still nothing.
Arvest Blog Admin on 1/26/2017 at 10:54 PM
Johnathan - We understand you are anxious to start using Samsung Pay. So are we! At this time we do not have a date when Samsung Pay will be available, but we’ll be sure to announce on social media once this exciting feature is available.
Joe on 1/28/2017 at 9:49 AM
Can you further explain what work needs to be completed by your card processing partner to make this a reality?
Arvest Blog Admin on 1/30/2017 at 3:46 PM
Joe - We apologize for the delay. We’re waiting for our card processing partner to complete development and testing required to support the new functionality. We appreciate your patience for this exciting feature. We’ll post on social media once it’s available.
A Samsung vendor. on 1/30/2017 at 5:55 PM
Arvest - we understand that you can only reply with platonic and patronizing responses. Rest assured that the delay has everything to do with you. Your competition, who are not JD Power award winners for customer service, have seen to have no issue releasing this feature for their clients. In protecting your assets you are putting that high rating at risk. While this is appreciated in dealing with things like high value loans and mortgages, it's very antagonistic to your customers with every day needs. We appreciate your weak-sauce attempts at responding as professionally as possible, but why don't you actually make some movement on it and then respond like a normal person so we can all make plans on what modern bank deserves our business?
Shane Lambert on 2/8/2017 at 4:45 PM
Surely your card processing partner has worked with Samsung pay before; or is Arvest their only customer. Probably what happened was that they entered into an agreement with Apple that only allowed Apple Pay for a certain period of time.
Arvest Blog Admin on 2/8/2017 at 5:39 PM
Shane - Thank you for sharing your concern about our card processing partner. Because we are in the midst of preparing to launch Samsung Pay, we will be able to bring this exciting feature to you faster by sticking with our existing card processing partner rather than switching card processing partners. Our management team is aware of this concern and researching ways to provide other services promptly in the future. We want to bring you Samsung Pay as quickly as possible and are working diligently with our card processing partner to make this happen.
Chris on 2/10/2017 at 3:18 AM
Will we have Samsung and android pay by Spring?
Arvest Blog Admin on 2/10/2017 at 3:07 PM
Chris - Thanks for your interest in Android Pay/Samsung Pay. We’re anxious to offer you these features! At this time we do not have a date when Android Pay/Samsung Pay will be available, but we’ll be sure to announce on social media once these exciting features are released.
Richard on 2/18/2017 at 4:11 PM
What's even more telling than your refusal to bring this technology to your customers is the list of your competitors that have.
Arvest Blog Admin on 2/18/2017 at 6:54 PM
Richard – We understand these delays, which have caused other banks to release this feature already, are disappointing to both Arvest and you, our valued customer. We apologize this is taking longer than expected.
Scott on 2/24/2017 at 1:31 AM
Not being able to use Android pay is very disappointing. I feel as if you're passing the buck to your "card processing partner". Who is this partner? May we ask them about the holdup?
Chris on 3/2/2017 at 12:06 AM
Android pay adds over 30 new banks today. That means that there are over 600 different banks comparable with Android pay. WHY ISNT ARVEST ON THE LIST YET!!!???
Brandon kleinmeyer on 3/2/2017 at 12:15 AM
If you look back at your Apple pay blog, it showed the same problem when you were getting that setup. Kind of sounds like you guys need to switch processing partners. I still think it was poor decision-making on your guys' part to do Apple pay first before Android pay seeing as how the market is with cell phones. I expect a small bank with one or two branches to be in the past but you guys are big enough we should be getting some 21st century features.
Chris on 3/3/2017 at 12:06 AM
Over 600 banks are supported with android pay, they just added 30! Those other banks can do it, we are all just down right disappointed. When y'all get it, we will still remember how long it took for y'all to give it to us. Very disappointing!! It is MARCH 3rd. You originally had the due date for before 2016 ended. WTf!
Paul on 3/6/2017 at 1:45 PM
Im really disappointed with Arvest. I've been with you as a customer for over 10 years and I'm literally on my way to open a checking account at one of 6 different banks in the NW Arkansas area that offer Samsung Pay. I just don't understand how you can be having issues but none of the other HUNDREDS of other banks in the USA arent.
john on 3/10/2017 at 2:12 AM

Dear Arvest - You have been spewing the same canned response for well over a year now. There is ZERO excuse for not having this up and running yet. Even worse is you cannot provide an ETA? Seriously? Who is in charge over there? A first year business school student can put together a timeline with an ETA. Does your "card processor" not know what the h*** they are doing? They don't know the issue? They don't know when it's going to be fixed? Have you asked them? Did you accept their incompetence? Do you actually pay those clowns for accomplishing ZERO over the past 18 months? Enough already. I think the other customer was right - you probably signed an exclusive with Apple and have been lying to the rest of us this whole time. Beyond frustrated.

*Comment edited by Blog Admin for vulgarity.

Christian on 3/13/2017 at 6:48 AM
Any updates yet? We were promised this feature would be ready in late 2016. We are pretty much halfway through March of 2017 already and it is still not available. If Samsung Pay is not supported within the next couple of months, I will be switching banks.
Chris on 3/13/2017 at 10:34 PM

This is ridiculous. Thanks a lot for being one of the last banks ever to have this feature. It is very disappointing that it is still not here! In the middle of MARCH 2017!! Fire whoever is in charge of making this happen. They have their head up their a** and they are wasting everyone's time! Come on. Fix your company's only flaw!

*Commented edited by Blog Admin to remove vulgarity.

Arvest Blog Admin on 3/22/2017 at 3:05 PM
Scott – We’re sorry to hear you’re disappointed. We’re working to bring you Android Pay when we can. We appreciate your patience.
Arvest Blog Admin on 3/22/2017 at 3:13 PM
Chris – We’d like to be on that list too and understand it’s disappointing we’re not on there yet. We still plan to offer Android Pay and are working to make it happen. We apologize for disappointing you and for the delay.
Arvest Blog Admin on 3/22/2017 at 3:24 PM
Brandon - Thank you for sharing your concern about our card processing partner. Our management team is aware of this concern and researching ways to provide other services promptly in the future. We want to bring you Android Pay and are working diligently to make this happen.
Arvest Blog Admin on 3/22/2017 at 3:26 PM

Paul – We appreciate your longtime business with Arvest. We’re sorry to hear you’re disappointed. Please give us another chance and email interact@arvest.com your phone number and the branch you frequent, so we can have local management connect with you. We’d like to keep you as a valued Arvest customer.

Arvest Blog Admin on 3/22/2017 at 3:31 PM
John – We can definitely sense you’re beyond frustrated. We unfortunately do not have an ETA on Android Pay and Samsung Pay. We understand this is upsetting. Rest assured we do still plan to offer these features and are working toward them. We sincerely apologize for the delay and for disappointing you when you’ve anxiously been waiting for these features.
Arvest Blog Admin on 3/22/2017 at 3:36 PM
Christian – We don’t yet have an update on timing. We apologize for the delay and still plan to offer this feature. We’d hate to see you go. Please give us another chance and email interact@arvest.com your phone number and the branch you frequent, so we can have local management connect with you. We appreciate your business and want to keep you as a valued Arvest customer.
Shane on 3/23/2017 at 9:07 PM
How come Arvest can be compatible with apple pay years ago, but still not compatible with android pay?
Arvest Blog Admin on 3/23/2017 at 9:33 PM
Shane - We understand it's disappointing that we don't have Android Pay yet although we have Apple Pay. We do plan to offer Android Pay and are working to make this happen. We're sorry about the delay in bringing you this feature.
Ellen on 3/24/2017 at 10:12 PM
Is there a way to join a list to be notified when Arvest becomes compatible with Android Pay?
Arvest Blog Admin on 3/27/2017 at 2:50 PM
Ellen – Thanks for your interest in Android Pay. If you use the Arvest Bank app on Android and have an up-to-date email address on file, then you will receive an email when Android Pay is available. We look forward to bringing you this feature.
James Buck on 3/28/2017 at 11:00 PM
How come it is taking so long every bank around me has Samsung pay and you guys don't. If you guys can't stay up with the times how can I trust y'all will do the best to keep up with my money
Arvest Blog Admin on 3/29/2017 at 5:54 PM
James - We apologize for the delay and are working to bring you Samsung Pay. We understand the importance of digital wallet and contactless payment technologies for you, our valued customer. We want to maintain your trust and ask that you stick with us while we work to bring you this feature.
James on 4/2/2017 at 12:07 AM
I'm getting ready to switch banks just because you are the only bank in my area that doesn't offer Samsung pay which is a real let down and frankly ridiculous.
Jeffrey U on 4/2/2017 at 12:54 AM
I was going to switch to arvest but changed my mind when I found out you guys don't support Samsung pay.
Arvest Blog Admin on 4/3/2017 at 4:29 PM

Jeffrey - We're sorry to hear you don't feel like you can switch to Arvest. We'd love to have one of our account reps contact you to discuss the features we currently offer with our various accounts. Please email interact@arvest.com your phone number, so we can get in touch. We'd like the opportunity to earn your business.

Arvest Blog Admin on 4/3/2017 at 5:13 PM

James - We're sorry to hear we've let you down. We'd hate to see you go. We'd like to connect you with local management. Please email interact@arvest.com your phone number and the location where you opened your account. We'd like the chance to keep your business.

Sean on 4/3/2017 at 9:56 PM
I too am tired of this, mainly for not getting a clear answer. I am seeking another bank currently due to this lack of samsung pay.
James Buck on 4/3/2017 at 11:01 PM
All I see is a bunch of sorrys and apologies and a whole lot of lost business. Still don't get while these mom and pops stores and banks have it yet here you guys are so far behind. I'm debating on moving on been waiting a long long time.
Arvest Blog Admin on 4/4/2017 at 6:08 PM

Sean - We understand it's frustrating not to have a specific timeframe when Samsung Pay will be released and apologize for the inconvenience. We'd hate to see you go. Please give us another chance and email interact@arvest.com your phone number and the branch where you opened your account, so we can have local management connect with you. We appreciate your business and want to keep you as a valued Arvest customer.

Rusty Shakleford on 4/6/2017 at 2:10 PM
Is there any update at all to this? Is the product close to production? Is there a hold up in testing?
Arvest Blog Admin on 4/6/2017 at 5:01 PM
Rusty - Thanks for your interest. We do not have an update on timing, but we do plan to offer Android Pay and Samsung Pay when we can. We appreciate your patience.
Bill Stull on 4/13/2017 at 11:27 PM
Guys, they aren't going to introduce this any time soon if ever. Last year, Android pay worked on my phone, then they turned it off when they realized it. They must have some exclusive with Apple that prevents them from services the majority of smart phone users.
Stephen on 4/17/2017 at 3:21 AM
When will we see these services? After 5+ months, Arvest should be able to provide insight into the problem and give a good idea of how long it is taking. Many other banks, many of which are smaller and have less resources than Arvest have managed to get their ducks in a row. If it's your processor, maybe it's time for a new processor. Many of your competitors have offered these services already...they could probably give you some advice. I like Arvest, but I would like to bank my way, including being able to use my phone.
Arvest Blog Admin on 4/18/2017 at 4:12 PM
Bill – We’re sorry this is taking much longer than we anticipated, but rest assured we are working to bring you fully functional Android Pay to use with your Arvest debit card. We don’t have agreements in place that prevent us from implementing Android Pay. We look forward to bringing you this much desired feature and apologize for the delay.
Arvest Blog Admin on 4/18/2017 at 4:13 PM
Stephen - Thank you for sharing your concern about our card processing partner. Because we are in the midst of preparing to launch Android Pay and Samsung Pay, we will be able to bring you these features faster by sticking with our existing card processing partner rather than switching card processing partners. Our management team is aware of this concern and researching ways to provide other services promptly in the future. We don't yet have an ETA on when we'll release Android Pay and Samsung Pay, but we are working towards it. We apologize we haven't been able to release these features as quickly as anticipated.
Steven on 4/21/2017 at 12:57 AM
This does not even begin to sound true. Every project of this magnitutde has an outline, projected dates, designated responsibilities, etc. All of these are updated on a regular basis. What you are saying, and have been saying since last year, is not that you can't tell us, but that you won't tell us. Why? What possible reason is there for this?
James Buck on 4/21/2017 at 2:33 AM
I'm fixing to launch my business. I'm going to have to find a bank that has android or Samsung pay. Won't be hard all the banks around me have it. Unless I can at least get a date when y'all will release not just we are working on it.
Arvest Blog Admin on 4/21/2017 at 8:07 PM
Steven – Technical projects like this indeed have many details we’re juggling. Because of project schedule changes, we’re not ready to publish a release date and then cause our valued customers additional frustration if the date changes again. We know this is frustrating and apologize for the delay.
Arvest Blog Admin on 4/21/2017 at 8:07 PM
James – Congrats on getting ready to launch your business! We understand your desire to have a release date for Samsung Pay. Because of project schedule changes, we’re not ready to publish a release date and then cause our valued customers additional frustration if the date changes. We know this is frustrating and apologize for the delay.
Chris on 4/28/2017 at 1:13 AM

Dear processing partner, it is almost 5 months into 2017, and years after Apple pay became available. Get to work!

Comment edited by Blog Admin 4/28/17 to remove vulgarity.

Lucinda on 5/1/2017 at 4:32 AM
I myself am now doing everything on the phone just because it makes things so much easier. But I would love not to carry my wallet in places I go. Phone is everywhere, who wants to lose their plastic with the money and possibly an Identification card, only to go to places where people don't believe who we are when we go to get new I.d. Trust me. Sometimes it can get complicated. So to help lots of people who like to be irresponsible for a few hours or just have fun, please!!!! Help us make money always accessible!!!! Please!!!! this set back Makes me want to switch to a bank that doesn't have some decent cameras or where they are on the phones behind the counter with all my info. At least I might be able to borrow a couple dollars if I am out of cash? Who seriously wants to switch banks to lower standardsStandards? Oh, WAIT... they have Android pay! Apple pay! *I have a droid, honey has a iPhone. ???????????? I understand that all your responses are lame and not to the point but to discourage us from contacting you, but seriously put in some facts or what you could be working on. Understanding that I don't have a degree in what you do, but goodness! Whose business are you hurting but your own!!!! Terrible but I REALLY LOVE MY LOCAL BRANCH!!!!!!! Thanks for reading if someone really did! -Luci
John on 5/1/2017 at 4:28 PM
I understand it can be embarrassing to give out dates for milestones that are uncertain and then miss them. When you can't even give a range of dates or an explanation of the difficulties involved it leads to speculation and a lack of trust. My current theory: Samsung pay, unlike apple pay, is a competitor for Walmart Pay due to the fact that it can be used with the card readers at Walmart. This represents a loss of revenue for Walmart through contactless credit and debit transactions. Until you can figure out how to protect Walmart's current monopoly through Walmart pay, you will not allow your customers the use of Samsung pay or Android pay. If I'm wrong, please offer a better explanation.
Arvest Blog Admin on 5/1/2017 at 7:43 PM
Luci – We really appreciate your feedback! Please know that we’re sorry about the delay and we’re frustrated as well. We hate to hear that you want to switch banks and we hope that you stay with us. You’re a valued customer and we want you to feel free to contact us at any time.
Arvest Blog Admin on 5/2/2017 at 1:10 PM
John – Thank you for taking the time to share your thoughts with us. We are deeply sorry about the delay. At Arvest, we try to communicate as much as possible to our valued customers whenever we can. Milestones have continued to change and therefore we want to be absolutely sure of the release date prior to sharing on social media. The delay is not due to Walmart Pay. Thank you again for your feedback and we appreciate you bearing with us. We hope to be able to share specifics soon.
Chris on 5/9/2017 at 12:32 AM
Y'all promised the arrival of Samsung and Android pay 5 months ago! Y'all are 2 years late. Sorry but I speak for all of us when I say you have broken your promise. There is nothing you can say that will make this better. The only thing we want is for Samsung and Android pay to be comparable with this bank. We have been waiting patiently, and for a long time. YOU HAVE BROKEN YOUR PROMISE. Thanks allot for wasting out time.
Robert on 5/9/2017 at 10:43 AM
I did attempt adding my card this morning I can see you guys are trying I did ask me to agree to terms and then bounce the entry so harvest is making progress. I would rather it take longer and be right than ghastly wrong. It is a great service and I have a few other cards registered with them but even capital one has cards that are not available yet.
Arvest Blog Admin on 5/9/2017 at 2:20 PM
Robert - We appreciate your patience as we work to bring you this much anticipated feature.
robert on 5/12/2017 at 8:20 PM
This HUGE list of people all wanting the same thing. Instead of making it happen you're making excuses. If it weren't so darn inconvenient too switch banks I'd dumped y'all to the curb for the local branch offering $100 to open an account. The have Samsung Pay and they are barely regional. I complained on Facebook multiple times and the time lines y'all been giving have come and gone. Sad
Arvest Blog Admin on 5/12/2017 at 9:33 PM

Robert - We're sorry we've let you down. We'd like to connect you with local management to discuss your concerns. Please email interact@arvest.com your phone number and the the branch you opened your account at.

chris on 5/13/2017 at 9:32 PM

Is there any ETA on when Android and Samsung pay will be available? We all just want a simple answer, besides "I don't know". We have been waiting 2 years for this. PLEASE tell us something about the release date. Please tell us the truth!! We just want to know, and you are just letting us down. Android pay just added 30 more banks to their list, and you were not one of them. WHY?!?!?!? Guide us through your process, and explain the struggle of your processing partner. Don't just shut us out like corporate b*******. If you would just explain, and tell us why you are having trouble with your processing partner, we would understand, but your not answering the question we are all asking. When will Arvest gain support for Android and Samsung Pay? When? Not why cant you. WHEN?!?!?!

Blog comment edited by Blog Admin on 5/15/17 because of vulgarity.

Tom on 5/16/2017 at 8:26 PM
So this whole Samsung/Android pay thing just isn't going to happen is it? Empty promises... Sigh
Brandon on 5/18/2017 at 6:47 PM
Let's face it, we are not getting Samsung/Android pay. The originally said something like October 2016, it's now May 2017 without so much as an ETA. They should just tell us 2020 so they have another 2.5 years to work on it. I'm not convinced it was quicker to keep your current processing partner as you stated above. A lot of processing companies already have the ability and in the nearly 2 years you have been working on Samsung/Android pay, I'm sure you could have been fully switched to a new partner.
Arvest Blog Admin on 5/18/2017 at 8:01 PM

Tom - We still plan to bring you Samsung Pay and Android Pay and are working to make this happen. We understand this delay is disappointing for you, our valued customer. We apologize for the inconvenience.

Arvest Blog Admin on 5/18/2017 at 8:02 PM

Brandon - We're sorry to hear of your frustrations and sincerely apologize we haven't been able to bring you Samsung Pay and Android Pay earlier, as we'd hoped. Despite the delays we're still working to bring you these features. We don't yet have an ETA but will be sure to post on social media once these features are available.

Damon on 5/21/2017 at 4:55 PM
Honestly we could just switch to another bank faster than we could get Android pay through arvest
Stephen on 5/25/2017 at 2:10 AM
I am looking at other banks in the area that offer Android Pay and Samsung Pay. I'm tired of waiting. It's been over six months longer than you've said it would be. A large part of my frustration is that I was one of the accounts sold to Arvest when Bank of America shut down in our area. If I were still with Bank of America, I would have had this option two years ago. Unfortunately, my account was tied to the local branch. The wait is ridiculous. Especially with no timeline. No projects have definite timelines established. If you do not have a timeline...then you're doing it wrong.
Harry on 5/25/2017 at 5:26 AM
This is ludicrous. Excuses excuses. I bet I can fire Arvest a lot quicker than they can get their processing partner sorted out. Laaaaammmmeeeee. If they wanted this truly to happen as they continue to regurgitate they could've. They're big enough with enough "pull". Get it together arvest and quit treating us like ignorant baffoons
Harry on 5/25/2017 at 5:27 AM
The real problem is PROBABLY Android pay or Samsung Pay charge a small fee, that Arvest doesn't want to pay per transaction. It cuts into their profits... I'd bet.
Arvest Blog Admin on 5/25/2017 at 3:19 PM
Stephen - We'd hate to see you go. We're also frustrated with the delays in this launch. We're sorry to hear of your disappointment with transferring to Arvest. We'd like to connect you with local management to discuss your concerns. Please email interact@arvest.com your contact information and location, so we can connect you with local management. We'd like the opportunity to earn your business.
Chris on 5/27/2017 at 5:17 PM
I've been waiting a long time also. I was thinking there might be an agreement with Apple that providers can't use another pay program for a certain amount of time after starting Apple Pay. My Fcu only has 2 offices in the city. They have Samsung Pay. Maybe time to switch unless the Apple Pay agreement is over soon.
James Buck on 5/29/2017 at 4:46 PM
So you guys have Apple pay so what is the difference. You also have all these apps for Apple sounds like your in bed with apple. Well I'm not a fan as son as I get my accounts in order I will probably be moving on to a bank that will keep up with the tech and the times. Very disappointed.
Arvest Blog Admin on 5/30/2017 at 2:51 PM

Chris - We value your business and are sorry this is taking much longer than we anticipated. We don’t have agreements in place that prevent us from implementing Android Pay and Samsung Pay. We hope you'll stay with us as we work to bring you this much desired feature.

Harry on 6/2/2017 at 2:09 AM
Good news, since Arvest won't come through for us PayPal did. As of recently, it's rolling out in phases, one can setup PayPal in Android Pay and tie it to Arvest account. So one can pay with Android Pay using PayPal and PayPal will pull money from Arvest. ????????
Max on 6/2/2017 at 2:26 AM
Any projection on a date? I've only been waiting 2 years.
Max on 6/2/2017 at 2:50 AM
Enjoy the publicity. This is beyond ridiculous.
Arvest Blog Admin on 6/2/2017 at 2:07 PM
Max - We're sorry this project has taken longer than expected. We understand this is disappointing not only to us but to you, our valued customer. We continue to work to bring you Android Pay and Samsung Pay but don't yet have an ETA.
Josh on 6/7/2017 at 1:46 PM
This is just pitiful. I had to go open a bank of America just so I could use Android pay... So now I've got two bank accounts which is really unnecessary. Now all my paychecks will be going to that account. I guess there's really no need for a bank that is stuck in the past. You guys are a reginal bank anyways. You'd think you'd offer everything you could to keep competitive...
Arvest Blog Admin on 6/7/2017 at 3:50 PM
Josh - We apologize this delay has caused you to open an account elsewhere. We value your business and would hate to see you go. We'll have local management follow up with you at the email address you provided.
Chad on 6/24/2017 at 10:09 PM
This seriously is becoming ridiculous. All the other regional banks in my area support both Android Pay and Samsung pay. This really makes Arvest look like a technological failure when smaller banks than Arvest have had this functionality for a while now. I don't intent to switch banks or anything, but please get this implemented. It's been too long already.
Ethan on 6/25/2017 at 5:49 AM
To ALL OF YOU BEING RUDE, set up a PayPal account, add your card to paypal, and then use that for android pay payments. Thinknlogical, don't complain.
Arvest Blog Admin on 6/27/2017 at 4:33 PM
Thank you for your patience. We will have more information coming out soon, but if you try to find us again on Android and Samsung Pay, it should be working now. We apologize for the delay and thank you for banking with Arvest.
Randy on 6/29/2017 at 12:51 AM
Any updates on Samsung pay? All I see online is excuses for the past 2 years. You're working on it, again and again. Any progress? I'd like to use this. I have been with your bank for several years, but I may need to look at someone else if the promises and excuses keep coming without progress and service.
Arvest Blog Admin on 6/30/2017 at 1:22 PM
Hi Randy, Samsung Pay is now available to use with Arvest Debit Cards. Thank you for your patience and for banking with us!
Chris on 7/2/2017 at 11:16 PM
Thank you for the update. Been waiting. I cant wait to use it with my S2 watch also.
Arvest Blog Admin on 7/3/2017 at 2:33 PM
Our pleasure! We're very excited that it's available and hope it works well for you.

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