Arvest Bank Recognized Among Best Banks in Nation

Wednesday, January 20 at 09:30 AM
Category: Arvest News

We're honored to be recognized as one of the best banks in the nation.

FAYETTEVILLE, Ark. – The January 2016 issue of Consumer Reports magazine lists the best banks in the nation and Arvest Bank makes the prestigious magazine’s list of top traditional banks in the U.S. – coming in at No. 8. The magazine polled more than 49,000 of its readers to gauge their satisfaction level with their bank and Arvest received a score of 87, only four points behind top-ranked Frost Bank. “Customer Service” was the primary attribute noted by Arvest customers leading to their high satisfaction.

Among the benefits of the traditional banks noted by the publication, the ability to offer in-person service, build relationships, know customers personally and be perceived as a contributing member of the community were among the ‘pros’ for customers who chose the smaller regional banks rather than the handful of banks with nationwide locations.

Also in January, GOBankingRates, a consumer-focused website on personal finance, listed Arvest as offering one of the 10 Best Checking Accounts of 2016 nationwide. GOBankingRates based their measurement criteria on annual percentage yield, minimum deposit, monthly maintenance fee, nonsufficient funds (NSF) fee and minimum balance required to avoid fees.

Arvest’s Free Blue™ is grouped among the top 10 checking accounts because of its minimum deposit of $50 to open an account, no monthly maintenance fee, free online and mobile banking, and no minimum balance, among other features. 

Arvest understands individual customers have different priorities in terms of their bank or banking experience, and considers it a great honor to be recognized as one of the best banks in the nation based on customer feedback. Arvest also believes this recognition demonstrates that our model of great service from highly trained and motivated associates, convenient hours and locations, superior products and cutting-edge technologies is well-received by customers.

These early 2016 accolades come on the heels of recognition in the J.D. Power 2015 U.S. Retail Banking Satisfaction Study that focused on the overall satisfaction customers had with their financial institution. Arvest has had the highest customer satisfaction score in J.D. Power’s retail banking survey for at least one region in seven consecutive years. The 2015 survey results mention Arvest’s high performance in product offerings, facilities and fees.

Tags: Arkansas, Award, J.D. Power and Associates, Kansas, Missouri, Oklahoma, Press Release
Kara Maberry on 1/26/2016 at 3:18 PM
This simply backs our committment to keeping "Customer Service" our #1 priority! We love our customers! Go Team Arvest!!
Daniel Thomas OQuinn on 1/26/2016 at 7:06 PM
Arvest is a truly international bank. I have traveled outside the USA for almost 3 years. I now live in another state and wow Arvest has been right there beside me. I have even gone through the trauma of having my card and wallet stolen in aforeign country. The customer service staff held my hand the whole way. Many thanks to Jeff, Jacob, Windy and all the rest for their carrying support. That little BANK in Arkansas is number one in my book. Thanks again guys and gals, Dan
Hollis Reeves on 1/31/2016 at 1:32 PM
I've been with Arvest Bank for several years now and I have not met anyone as more professional, knowledgeable,efficient and friendly as the employees at Arvest Bank on McCain Blvd in North Little Rock Arkansas! I'm sure the other branches are just as great! I "WILL NOT" bank any where else! Your friend Hollis Reeves
Arvest Blog Admin on 2/1/2016 at 5:03 PM
Daniel and Hollis - Thank you for your kind words. It's our pleasure serving you!

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