Text Message Phishing Scam Alert

Friday, October 23 at 02:30 PM
Category: Personal Finance

Arvest Bank has become aware of a text message phishing scam (also referred to as a smishing scam) directed at individuals in our market areas. Some recipients are Arvest Bank customers, but some are not. As a part of this scam, the perpetrators sent a text message with a web link, crafted to look like it was from Arvest Bank, asking customers to go to a website asking for personal information. 

If you received a text message like this and entered your personal information, please contact us immediately at (866) 931-9743, so we can protect your account.
 
If you received a text message like this but did not divulge confidential information, please notify us via email at reportfraud@arvest.com. If possible, please include the content of the text you suspect is part of the smishing scam.
 
Phishing scams come in a variety of forms. While some are similar to this one, others come in the form of emails, customer service surveys or telephone calls. Please be aware while most phishing scams direct you to fake websites, others may ask you to call a phone number where an automated phone system prompts you to divulge confidential information.
 
While it can be difficult to identify spoofed text messages, email messages, websites and automated phone systems, it is not difficult to know if any of the above may be related to a fraudulent phishing scam. The key is knowing legitimate businesses do not send messages to customers prompting them to divulge confidential information. If you receive such a message, no matter how genuine it may appear, assume it to be fraudulent and please notify the legitimate business immediately.
 
For more information on phishing scams, identity theft and other helpful information, please visit our consumer protection resource center.
 
Tags: Fraud Alert, Privacy and Security
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