You’ve Got Questions, We’ve Got Answers

Thursday, October 02 at 02:05 PM
Category: Arvest News

Have you had a chance to explore our new website yet? If so, you may have some questions, and you’re in luck because we’ve got answers! If you haven’t had a chance to delve into the new website, then check it out now before it goes live for all customers in early October!

Why upgrade the website?
We are improving arvest.com to make it easier for you to use and navigate. The new and improved website features a new design viewable on both desktop and tablets. On a tablet the new arvest.com now automatically adjusts to the size of the tablet’s screen.

Where’s the Log In button on the new website? I am used to it being in the upper left-hand corner on every page.
On the new arvest.com, you can find the Log In button in the upper right-hand corner of every page. When you’re on the home page, the Log In button is also on the left-hand side of the page. We know the new design may take some getting used to – we hope you find it easier to navigate in the long run.

Will this impact Arvest Online Banking, BillPay or Mobile Banking?
No, the new look and improvements to arvest.com will not impact your Arvest Online Banking, BillPay or Mobile Banking. All of these services will work as they always have.

Where’s the home button on the new website?
If you click the Arvest logo at the top of each page, it will take you to the home page of the new website. We hope you find this feature quicker and easier to navigate in the long run.

What makes the new Arvest website better than the current one?
Some features that make the new arvest.com better are:

  • There’s a new ATM & Branch Locator with an interactive map, including photos of the branches you are trying to find.
  • There’s an education center to help you learn to better manage your day-to-day finances or help you with important buying decisions.
  • The navigation is cleaner and simpler, making it easier for you to find what you are looking for on the new Arvest website.

If you have questions about the new site, please call us at (866) 952-9523.

Tags: Customer Question, Technology
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