Target Merchant Card Breach – What you Need to Know

Thursday, December 19 at 11:00 AM
Category: Arvest News

Target Corporation, one of the nation's largest retail store chains, has publicly disclosed on Dec. 19, 2013, that it may have experienced a card security breach which compromised some debit and credit card data. Target is one of the largest retailers in the US, meaning this has the potential to be a very large compromise. This incident impacts debit and credit card users from banks across the country, including some customers of Arvest Bank.

According to an announcement from Target – “The unauthorized access may impact guests who made credit or debit card purchases in our U.S. stores from Nov. 27 to Dec. 15, 2013. Your trust is a top priority for Target, and we deeply regret the inconvenience this may cause.”  The official statement and FAQs from Target is available on their website.

What is Arvest doing?

The security of our customers is a priority at Arvest. We are studying this situation and its impact on our customers very closely and will take additional steps as needed. Please be assured that our fraud-detection systems routinely monitor card activity, and attempt to identify unusual and potentially unauthorized transactions. While our systems may not detect all fraud, we will contact any cardholder we determine may be at risk of unauthorized transactions. If any new information becomes available requiring further action, we will contact any affected customers.

We will continue to adjust and communicate with our customers in the event something changes and alternate action is required.

What should bank customers do?

We do not recommend customers replace their card at this time. If you have concerns and want to discuss the need for a new card, please visit a nearby location or call customer service at (866) 952-9523 for assistance.

It is always a best practice for consumers to use web banking, mobile banking or monthly statements to monitor their account for unauthorized transactions. In the event that a fraudulent Visa-branded debit or credit purchase occurs on a customer’s account, they are protected by Visa’s Zero Liability* policy which means the customer pays nothing for the unauthorized purchases. Customers should report ANY unauthorized account activity to the bank immediately.

What about Target REDcard holders?

If you have a Target REDcard tied to an Arvest account, please contact Target directly about the cancellation of your card. If your Arvest account shows any unauthorized transactions, please alert us immediately for assistance.

*Visa’s Zero Liability policy covers U.S.-issued cards only and does not apply to commercial credit cards, ATM transactions or PIN transactions not processed by Visa. Cardholders must notify card issuers promptly of any unauthorized use. For more complete details, please visit  www.visa.com/security.

**This blog updated by blog admin on 12/20/2013.

Tags: Consumer Protection, Credit Cards, Debit Cards, Fraud Alert
ankita dhawale on 8/6/2014 at 9:16 AM
Debit cards are always of great use when it comes to buy something with initial debit amount and fast at time.

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