Updates to Arvest Go mobile app and Online Banking with BlueIQ™

Thursday, August 08 at 12:05 AM
Category: Arvest News

We’ve got some good news for you – we’ve made updates to our Arvest Go mobile app and Online Banking with BlueIQ™! The Arvest Go app update will become available in the app stores on August 8. If your phone doesn’t automatically update your apps, you may need to manually download the new version of our mobile app.

These updates will help provide a better experience for our customers, and many of these updates come from feedback you’ve shared with us!

Updates to Arvest Go mobile app include:

  • Improved visibility of your account balance when making a transfer between accounts
  • Improved how account balances display when they fall below zero
  • Increased the speed in which pending transactions appear. To reduce confusion with balance calculations happening throughout the day, we removed the running balance for pending transactions. Your account balance (minus your pending transactions) will still appear at the top right of the Transactions screen, on the Accounts screen, Widget and Quick View.
  • Added more detail to the Mobile Check Deposit confirmation screen
  • Moved access to Widget and Quick View settings so they can simply be found under Settings

Update to Online Banking with BlueIQ™ includes:

  • Reduced confusion with balance calculations happening throughout the day by removing the running balance for pending transactions. Your account balance (minus your pending transactions) will still appear in the top left in the blue header on the Transactions tab, and on the Dashboard.

We’re keeping an eye on the latest in mobile trends, and plan to enhance your mobile banking experience in the future. If you have a question about any of these updates, simply visit with an associate at your local branch or call us at (866) 952-9523.

Tags: App, Arvest Go, Mobile Banking, Online Services
 

Arvest Go Mobile App: Have you Made the Switch??

Thursday, January 31 at 02:00 PM
Category: Arvest News

Arvest mobile banking customers, is your banking app Arvest Go? 

If it’s not Arvest Go, and you still use our previous app, please note: It’s time now to download Arvest Go, to be ready before your current app goes away on February 12. The previous Arvest app is discontinued and will soon stop working. 

 

In order to avoid a disruption in service on February 12, please download and install Arvest Go through your phone’s app store (iPhone* or Android. *)

In order to avoid a disruption in service, please download and install Arvest Go through your phone’s app store (iPhone* or Android. *

Just follow these steps and you’re good to go: 

  • Update your phone’s operating system, if necessary.1 (Step-by-step directions available at Apple support* and Google support.*)
  • Download and install Arvest Go through your phone’s app store (iPhone* or Android. *)
  • Log in with your current Login ID and password.
  • Begin using Arvest Go for mobile banking.
  • Delete the discontinued previous Arvest mobile banking app. 

If your current app stops working before you update your system and download Arvest Go, you can access your account by visiting arvest.com on your mobile web browser and logging in to Mobile Web BlueIQ

For iPad® users: Please use Online Banking with BlueIQ, easily accessed through any tablet’s browser, for an optimal banking experience. For more information, visit arvest.com/downloadgo. 

New to mobile banking or have questions?  

If you’re new to mobile and online banking with Arvest, visit with an associate at your local branch or call us at (866) 952-9523 for a login ID and temporary password. 

If you have questions regarding these upcoming changes, call us at (866) 952-9523. Our goal is to continually improve your banking experience with updated products and services. 

Thank you for banking with Arvest. 

1Arvest Go requires at least Apple iOS 9 or Android 5 Lollipop. We recommend the most current operating system to make sure you get everything Arvest Go has to offer. 

* Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured  institution.

 

 

    

Tags: Arvest Go, Mobile Banking, Online Services
 

Classic Mobile App Set to Retire

Wednesday, July 18 at 09:00 AM
Category: Arvest News

Now is the time to Arvest Go.

Arvest Classic—our first mobile banking app—will no longer work beginning fall 2018. We removed the app from the app stores on July 12, 2018 in anticipation of this upcoming change.

Why is This Happening?

The vendor that supports our Classic mobile app has made the decision to stop its support and maintenance of this product for our customers.

Although the app is no longer supported by the vendor, it should continue working until the disconnect date in fall 2018 unless it is deleted from the device. We apologize for any inconvenience this change may have caused.

New Mobile Banking App Available

Logging in and using our new mobile banking app, Arvest Go, is easy. Arvest Go has all the best features of Classic plus several enhancements, such as fingerprint login and an optimized mobile check deposit experience.

To get started, simply download the free Arvest Go app on your iPhone®* or Android™* device and sign in using your current Classic online banking login ID and password. After successfully logging in to Arvest Go, be sure to delete the Arvest Classic app from your device.

Ensure you are running the most current OS for an optimal experience with Arvest Go. The Arvest Go app requires at least Apple iOS 9 or Android 5 Lollipop to run.

We make frequent updates to Arvest Go based on the newest technology trends and feedback from our customers. We are excited to bring you the best we have to offer in mobile banking.

Browser-only Banking

The Classic mobile web banking service will also retire this fall, but mobile web banking will not go away. The look and feel of your experience will change.

Mobile Web BlueIQ™ accessed through your device’s browser will feature standard online banking and bill payment functions as well as easy-to-use personal money management tools.

To enjoy an optimal banking experience on your iPad®, please use Online Banking with BlueIQ™, accessed easily through your tablet’s browser. Our replacement mobile app, Arvest Go, is not currently configured for iPad viewing and usage.

New to Mobile Banking or Have Questions?

If you are new to mobile and online banking with Arvest, visit with an associate at your local branch or call us at (866) 952-9523 to get a login ID and temporary password.

If you have additional questions regarding these upcoming changes, call us at (866) 952-9523. Arvest’s goal is to continually improve your banking experience with updated products and services.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Arvest Go, Mobile Banking
 

Arvest Adds More Features to Arvest Go

Monday, April 09 at 02:00 PM
Category: Arvest News

We’ve got some good news—we’re releasing the first update to Arvest Go to make it even better. The app update includes several new features to make banking on your phone even easier and more convenient.

Beginning March 13, 2018, users can visit their mobile app store to get the most up-to-date version of Arvest Go. Also at that time, new users will be able to download the latest version via the App Store®* or Google Play*.

This update comes just four months after the successful launch of Arvest Go and is driven by actual customer feedback and our technology roadmap.

Arvest will continue to listen to our customers in determining future updates and added features. We are also keeping our eye on trends in mobile banking in order to continually offer the best we can for our customers. As always, providing exceptional customer service—whether in branch, on the phone or through our mobile and online products—is our top priority.

New Features The update to our Arvest Go mobile app will allow you to

  • Enjoy iPhone X user enhancements, like Face ID® log in;
  • Search through your account transactions with ease;
  • Schedule and edit recurring payments and transfers;
  • Initiate common banking functions quickly from your home screen or widget;
  • Enroll in e.statements; and
  • View your account information more easily on larger screens.

The update also includes minor bug fixes and other improvements.

What’s Arvest Go?

First launched in November 2017, the Arvest Go mobile banking app makes managing your personal accounts convenient, while providing a modern and individualized user experience. Arvest Go provides fast and easy control over your finances in a few quick taps.

With Arvest Go, users can log in using their fingerprint or passcode, enable Quick View to see account information at a glance, as well as customize their app by adding a profile photo and account nicknames.

If you are new to mobile and online banking with Arvest, simply visit with an associate at your local branch or call us at (866) 952-9523 to get a login ID and temporary password. Once you’ve installed Arvest Go on your phone, enter your credentials and follow the prompts to create a new password and set up your challenge questions and answers.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Arvest Go, Mobile Banking
 

Android Pay is now Google Pay

Thursday, March 01 at 02:00 PM
Category: Arvest News

Android Pay is being replaced with Google Pay. With Google Pay, you’ll have everything you loved about Android Pay with a fresh look and new features. All of the information you’ve added and your Android Pay settings will be the same on Google Pay.

If you’re already using Android Pay, you don’t need to do anything to get started with Google Pay. The next time you update your Android Pay app, it’ll become Google Pay. Learn how to update your app*.

You can enjoy all the benefits and security of your Arvest Bank debit card while using Google Pay. It's the simple, secure and private way to make purchases using compatible Android™ devices.** With the Google Pay app, you can snap a photo of your card and place your unlocked device near a contactless terminal to make purchases at more than a million stores*, online, and in apps.

Use Arvest Debit Cards on Google Pay

Google Pay provides privacy and security during and after each transaction by:

  • Allowing you to leave your card in your purse or pocket;
  • Using a unique virtual account number instead of your actual card number; and
  • Sending you a notification (including the name and number of the store) after every transaction.

Arvest Google Pay Terms and Conditions (PDF)

** Google Pay is only compatible on Android devices that run KitKat 4.4 or later. Cardholders don't need to have NFC-enabled devices to use Google Pay for online transactions using virtual account numbers (e.g., network tokens).

Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC. 

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

 

 

Tags: Mobile Banking, Online Banking with BlueIQ™, Online Services

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