Presidents Day Hours

Thursday, February 11 at 09:00 AM
Category: Arvest News

All Arvest branches will be open normal hours on Presidents Day – Monday, Feb. 15 – to best serve your banking needs.

For your convenience you can bank 24 hours a day, 7 days a week using:

Have a safe and enjoyable holiday! 

Tags: Arkansas, Holiday Hours, Kansas, Missouri, Oklahoma
 

Arvest Trust Names New President

Thursday, February 11 at 07:30 AM
Category: Arvest News

We're excited to have Donny Rogers bring his vast knowledge and experience to his new role as Arvest Trust president.

LOWELL, Ark. – Donny Rogers has been selected to replace Diane Wells as Arvest Trust president following Wells’ planned retirement earlier this year, Arvest Wealth Management CEO Jim King announced today.

Rogers has been with the company since 2008, when he was an Arvest Asset Management Location Manager in Fort Smith. In June 2014, Rogers was promoted to Director of Sales. Arvest Asset Management changed its name to Arvest Wealth Management, effective Jan. 1, 2016.

Rogers’ current responsibilities as Director of Sales include regional management over AWM business in the Fort Smith, Little Rock, North Central Arkansas, Joplin, Mo., and Springfield, Mo., markets. He also serves as Sales Leader for the Regional Investment Officer team and oversees the Retirement Plan Services Group.

Rogers will maintain those responsibilities for the immediate future, but his regional management duties eventually will be split between David Biliter and Brad Griffin. Rogers will continue to work in Fort Smith.

“Donny Rogers has embraced the Arvest culture since the first day he started with the bank in October of 2008,” King said. “Donny started with AAM as our Location Manager in Ft Smith and was subsequently promoted to a Director of Sales. Donny’s leadership in those roles and his passion for Trust make him a great choice to replace Diane as our Trust president. We look forward to Donny’s leadership of Arvest Trust in the years to come.”

Wells retired after more than 30 years with the company.

“Diane has contributed so much to Arvest and AWM over her 32 years of service,” King said. “Starting many years ago as a Trust Administrator to her most recent role as our Trust president, Diane has been an important part of the growth of our Trust division at Arvest. In addition to her leadership and Trust knowledge, Diane represents so effectively our Arvest culture. Diane will be missed, but I know I speak for everyone at AWM in wishing her all the best in retirement.”

Tags: Associates, Press Release
 

Voice of the Customer Event for Kansas City Chamber

Thursday, February 11 at 06:20 AM
Category: Arvest Community News

Arvest in Greater Kansas City and The Kansas City Better Business Bureau will be sponsoring an event for the Kansas City Chamber on March 2, 2016, 8 a.m. - 9:30 a.m. at KC Chamber’s Board Room at Union Station (30 W. Pershing Rd., Kansas City, Mo.). The class titled “Voice of YOUR customer: Tools for Business Success” features speakers Kathy Toney and Jessica Best. The event is free and open to the public. Registration* is required and breakfast will be provided.  

Speaker Kathy Toney is president and founder of Kent Business Solutions, a business consultancy that helps businesses find the hidden money in their organizations through giving customers what they want. She is a certified Six Sigma Black Belt and Lean Professional with 20+ years of Fortune 100 corporate experience, primarily in the areas of Voice of the Customer (VOC)**, Business Process Improvement (BPI), market research and project management.
 
Kathy is also a self-proclaimed Voice of the Customer Evangelist. She is passionate about teaching companies the best way to communicate with customers to improve engagement, increase profitability and guide them towards that end.
 
Speaker Jessica Best is a digital marketing evangelist with Emfluence, with over seven years of social media and email marketing experience. She’s worked on award-winning campaigns for a wide variety of clients locally, regionally and nationally, from SPIN! Pizza to Beauty Brands to The Roasterie. She also leads the product team at Emfluence, spear heading a powerful, intuitive digital marketing platform that combines tools for email, social media, online listening and marketing automation. 
 
Over the past four years, Jessica has spread the good word of smarter digital marketing from New York City to Las Vegas to South by Southwest Interactive in Austin, Texas. Her audiences have included thousands of individuals from hundreds of organizations. Jessica lives in Kansas City and is an active member of the marketing community, including being immediate past president for the Kansas City Direct Marketing Association. Her passions are good food, good people and great digital marketing.
 
**Voice of the Customer (VOC) is an in-depth process that is used to gather customer requirements and feedback in order to provide customers with best-in-class services and/or products.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Arvest Biz, Business Banking, Community Support, Kansas City
 

Relationship Advice … For Your Small Business

Wednesday, February 10 at 07:30 AM
Category: Business Banking

Relationships are the most important part of building a business.
I would argue that relationships are even more important than revenue because strong relationships and strong performance go hand in hand.

Now before I start preaching on relationships in business, I will insert a disclaimer: I'm not perfect! I've had my share of relationships that have gone sour, and to say I've learned a lot along the way would be a huge understatement.

Contrary to what many people believe (even the many acquaintances I know), I can be very guarded in my relationships, and that guard is a huge giant now in my business relationships. It wasn't always this way. There was a point where I would literally spend entire days just helping other people, saying "yes" to every request that came across my desk, and fearing what people would think of me if I couldn't fulfill a request.

Now I know that keeping my guard up and protecting my energy allows me to give the best of myself in the relationships I have with this community and my clients. When I drain my energy doing things I really don't want to do, for people I really don't want to do things for, I deplete myself from the relationships in my life that matter the most. Other than my family and close friends, the most meaningful relationships I'm always working on building are those with my clients, employees, and community.

You + Clients
The way you manage your client relationships* could make you very successful, or make you broke. The latter is what almost happened to me in my early stages of business.
 
I gave so much of myself to my clients, and I failed to set boundaries on my time and the scope of the projects I would work on. The client always got a lot more than we had contractually agreed to, usually without appreciating the extras, and making those exceptions soon led to unrealistic expectations. There were a few people I worked with that made me feel bitter, and I never ever want to feel bitterness like that again in my business.

My top tip for client relationships: Train your clients.
That's right, train your clients.* This is meant in the most loving way so that everyone is on the same page regarding expectations of the work you're doing together and the relationship right from the beginning. After those expectations are set, my heart is wide open and I'm all in.

You + Your Community
She Takes on the World Inc. is a social enterprise. I want to be clear: social enterprise does not necessarily mean non-profit, even though that's what many people assume. We're a for-profit company focused on sustainable and scalable revenue that maximizes our profit so that we can use portions of that profit to impact the three philanthropic pillars we focus on: entrepreneurship, education, and empowerment.

For example, with the success of The Conquer Club and The Concord,* my intensive mastermind, we were able to help build The Conquer Academy in Tanzania this summer. The opening of this school was one of the happiest days of my life, and I can't wait to visit next year. Projects like this are our "why" and the reason we work so hard to continue growing this company.

My top tip for community relations: Find a way to play your part, and use your business to give back in a way that feels in alignment with your personal and business values.

One of the best pieces of relationship advice I've received came from being a student of A Course in Miracles. The course talks about how no relationship is an accident, and each gives us a series of lessons we are meant to learn whether it be a relationship in our personal lives or our businesses. Each relationship is one giant mirror, so look carefully at the reflection you're seeing.

This blog entry was sponsored by Visa Business and the blogger received compensation for his/her time from Visa for sharing their views in this post. The views expressed here are solely the blogger's, not Visa's. 08/28/2014 from She Takes on the World. Blog was edited due to length.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Arvest Biz, Business Banking
 

Riddle Promoted to Branch Manager in Lead Hill, Ark.

Wednesday, February 10 at 05:05 AM
Category: Arvest Community News

We're pleased to have Brenda Riddle grow her career with Arvest with her recent promotion to branch manager in Lead Hill, Ark.

YELLVILLE, Ark. - Arvest Bank announced today that Brenda Riddle has been promoted to branch manager at the Lead Hill location. Riddle began her career with Arvest in 2007 as a teller in Yellville and was promoted to assistant branch manager for the Lead Hill branch in 2012. She succeeds Phyllis Nay who retired in December of 2015.

“Brenda is a great asset to our company, and certainly our customers in the Lead Hill community,” said Gail Mainord, sales manager for Arvest Bank in North Central Arkansas. “She has a wealth of knowledge in banking and places great customer service as her priority.  We look forward to her leadership in Lead Hill, for our customers and our Arvest team there.” Riddle is a graduate of Yellville Summit High School.  

For more information on Arvest Bank, visit www.arvest.com

Tags: Arkansas, Associates, North Central Arkansas, Press Release

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